Privacy Policy

Last updated: 14 August 2026

This Privacy Policy explains how SiteSeva (“SiteSeva”, “we”, “us” or “our”) handles personal information when you visit our website, request a call, submit a project enquiry, ask for support or become a customer. SiteSeva operates from India and can work with customers in India and internationally.

Information we collect

We may collect your name, business name, email address, telephone or WhatsApp number, website address, project requirements, approximate budget, preferred timeline, support details and any information you choose to include in a message. Our hosting provider may also record technical information such as IP address, browser type, device type, requested pages, timestamps and security logs.

How we use information

We use information to respond to enquiries, prepare recommendations and proposals, deliver and support contracted services, maintain business records, protect our website, prevent misuse, improve our services and meet legal or regulatory obligations. We do not sell personal information.

Legal grounds and consent

Depending on the situation, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with law, or our legitimate interests in operating and securing the business. You can withdraw consent for optional processing at any time without affecting earlier lawful processing.

Sharing and service providers

Information may be processed by trusted providers that help us operate hosting, business email, website forms, live chat, backups, security and project communication. They receive only the information reasonably required for their work and are expected to protect it. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganisation.

International processing

Some providers may process information outside your country. Where required, we use appropriate contractual or organisational safeguards for such transfers.

Retention and security

We keep information only for as long as reasonably necessary for the purpose collected, customer support, dispute resolution, security and legal or accounting requirements. We use access controls, updates, encrypted connections, backups and other reasonable safeguards, but no internet service can guarantee absolute security. Please do not submit passwords, payment-card details or other highly sensitive credentials through ordinary forms.

Your choices and rights

Subject to applicable law, you may request access, correction, deletion or restriction of your personal information, withdraw consent, object to certain processing, or ask how your information has been used. We may need to verify your identity before acting on a request.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Contact

For privacy questions or requests, email hello@siteseva.com. We may update this policy when our services, providers or legal obligations change. The date above identifies the latest version.